How To Use The Patient Portal

Did you know when using the patient portal you can do the following?

  • View your medical records
  • Request refills on medications or view current medications you are taking
  • View or request labs/diagnostic reports
  • View or request referrals
  • Send a message to your doctor
  • View and update patient demographic information

Tips for Portal Password:

  • Your patient portal password cannot begin with a number or special character ($,%,&,*,=, etc.)
    but the password guidelines for the portal require you use a number and/or special character in your password
  • Password should be minimum 8 characters
  • Do not use words that can be found in the dictionary
  • Mix capital and lowercase letters
  • Include symbols like @ , _ , # , * and/or numbers
  • Don’t use a password that contains personal information (name, birth date, etc.)
  • Don’t use keyboard patterns (qwerty) or sequential numbers (1234)
  • Don’t make your password all numbers, uppercase letters or lowercase letters
  • Don’t use repeating characters (aaaazzzz)

Log onto the patient portal here. You can view our “How To Use Patient Portal” video here.

If you need help with the patient portal, please email Will Murphy William.Murphy@lishcare.org

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